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Term and Conditions

Terms of Service
Wine Tatler site is available for online shopping in accordance with the following Terms of Use & Service (TOUS). Wine Tatler LLP is a company incorporated in Singapore. Our address is 200, Jalan Sultan, #02-17, Textile Centre, Singapore 199018, Singapore. We reserve the right to only accept orders only from those over 18 years old. We may modify the TOUS from time to time. If you do not agree to any terms or changes to the TOUS please do not use the site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law. The delivery of purchase is within Singapore only. For export matters, please write to

To purchase any wine using the Wine Tatler site, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects.

Eligibility to Purchase
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. You will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. By making a purchase you authorize us to authenticate your identity, validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Wine Tatler LLP offers items for sale that are in stock and available for dispatch from our distribution centre. Occasionally however, we may be waiting for shipments from our suppliers. You will be contacted via phone or email should that happen. You may change or cancel the order. If a payment has been made, it will be refunded.

Pricing Policy
Prices shown on the Site are in Singapore dollars (SGD) only,  and inclusive of GST.

Promotion and Price Adjustment
Wine Tatler LLP reserves the right to offer and remove any promotion, and adjust the prices of the product without prior notice. All promotions are mutually exclusive unless and there is no cash alternative.

Acceptance of Your Order
Once your order has been placed, you will receive an email or phone call acknowledging the details of your order. We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment, or that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOUS. We may also refuse to process and accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Payment can be made by Visa, MasterCard, American Express, and any other methods which may be clearly advertised on the Site from time to time. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Wine Tatler LLP we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Paypal, a secure online payment gateway that encrypts your card details in a secured host environment. We also do our best to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

All goods will be delivered to the address you have indicated while placing the order and we require a signature for any goods delivered, and the responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes ( such as a gift) then you accept that evidence of a signature by that recipient (at that delivery address) is evidence of delivery and fulfilment by Wine Tatler LLP, and transfer of responsibility in the same way. Please note that we aim to dispatch all orders within 3 working days. Estimated delivery times are to be used as a guide only and Wine Tatler LLP is not responsible for any delays caused by no recipient at the designated address.

Exchange Policy
Please note you can only exchange items based on stock availability. If you wish to exchange your item for an alternative product, please contact us at Items to be exchanged must be unopened, unchilled with labels intact or we reserve our right to refuse an exchange.
Intellectual Property Rights
Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Wine Tatler LLP. Any reproduction or redistribution of the above listed is prohibited and may result in civil and criminal penalties.

Your Activity
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOUS, we may deny you access to this Site on a temporary or permanent basis.

Third Party Sites
We may include hyperlinks on this Site to other websites or resources operated by parties other than Wine Tatler LLP, including advertisers. We have not reviewed all of the sites linked to its Web Site and we will not be responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

Limits on our Liability
We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity). We are also not responsible for failure to meet any of our obligations under the TOUS where such failure is due to events beyond our reasonable control.

At our request, you agree to compensate us fully, defend us, and hold Wine Tatler LLP harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOUS by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

The TOUS together with all our policies and procedures will be governed by and construed in accordance to the relevant Singapore law and the relevant courts of Singapore will have exclusive jurisdiction.